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Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
Starting at $0.02 per charge
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What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…
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Pricing
Sigma
$0.02
Cloud
per charge
Radar
$0.05
Cloud
per screened transaction
Issuing
$0.10
Cloud
per virtual card
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Stripe Payments Video
The opportunity ahead (and at Stripe)
Stripe Payments Competitors
Stripe Payments Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(317)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.
Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.
Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.
Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.
Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.
Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.
Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.
Attribute Ratings
Reviews
(1-25 of 64)Companies can't remove reviews or game the system. Here's why
December 08, 2022
BEWARE OF STRIPE!
Score 1 out of 10
Vetted Review
Verified User
From my experience, BEWARE OF STRIPE! THEY ARE EXTREMELY SHADY (in my opinion) AND JUST TOOK MONEY OUT OF OUR BANK ACCOUNT. They almost bankrupted our business. Our private keys were leaked somewhere, no fault of our own, and someone tried to do card testing using our keys. All of the payments were blocked due to our diligence, but stripe froze our account and started blocking all of our legitimate payments. No one at stripe would ever help us or give any information regarding how long it would take to get our account running again. We called every day and could never get any information other than a special team was working on it. They also decided to debit our account over $2,000 dollars and just took it out of our bank account. They were very unprofessional and just hung on up us on the phone, wouldn’t respond to emails, and caused our business to be at a standstill. They have acted extremely shady, and unprofessional, and we would never use them again under any circumstances. After two weeks of no response, we decided to use another payment processor.
- Took money out of our bank account
- hung up on us
- acted very shady
- customer service
- acting professional
- resolving issues
- communication
December 02, 2022
Not what they promise, poor successful transaction rate.
Score 5 out of 10
Vetted Review
Verified User
Disappointed. Its been now 1 year that Stripe does not seem to be having interest to resolve my problem. On my very own website, my own card is being declined by Stripe. Upon using the same card via Paypal the transaction is successful. Upon individually verifying there is absolutely no problem with my issuing card or my bank. I have already verified that by speaking to them. It seems like Stripe just want to continue declining without giving a valid reason. My customer conversion rate has taken a massive hit due to this. Looking for good alternatives. Although my business grows and stripe gets more payments via me, they dont want to have tier based fees/charges. Whether you give stripe a revenue of 100$ or 10,000$ you are the same for Stripe. I am Customer from India and they have not kept the tier system for Indians. Thanks Stripe, very helpful !
- good exchange rate
- prompt customer service though without a resolution
- willingness to resolve the customers issue
- lower payout time to sellers
- bad rates even though my business is scaling up
Score 1 out of 10
Vetted Review
Verified User
I use Stripe to process tickets for payments for the event I organise.
- Stressing me out so I can't sleep.
- Freezing money for no reason.
- Discriminating black business owners.
- Being fair towards the customers
We started using Stripe as our CC payment processor when we switched over to a new ERP system. Stripe is used for both manual and online orders. If we get customer financial information via phone, fax, or email our customer service department uses Stripe's online portal to process those payments. Our eCommerce sites use WooCommerce and Stripe has a really nice plug-in that helps process online payments.
- Stripe is easy to use (Enter CC information).
- Stripe is easy to integrate with most websites.
- Stripe works with businesses to offer the best rates.
- Could offer some better processing rates.
- Most compatible updates on website modules.
- Check up on client success.
May 03, 2022
Stipe is well worth a look.
We use Stripe to process payments through their integration on our site. We also use it for invoicing when it comes to other forms of payment. We needed a quick and reliable payment processor because we have many people coming in on a daily basis needing to pay. We also needed a way to invoice for larger payments.
- Invoicing
- Payment processing.
- Reporting.
- Ways to input data from payments made outside of stripe.
- Cleaner reporting data.
- More accurate churn data.
April 27, 2022
Stripe is in a league of its own in Payment Processing
Stripe is used in a few different methods. It is the payment processor through our website forms integrated with Gravity Forms. We use this to process payments for tabs at events. It goes through the form and then pushes the customer to a Stripe page to make PCI compliance easier.
We also use Stripe through our Event Management Software, Tripleseat, as our payment processor. The integration with Tripleseat allows us to easily reference back to each event and makes reconciling easy.
Lastly, we use it through Shopify, as Shopify exclusively uses Stripe for its e-commerce platform.
Stripe solves several problems for us. We are able to be consistent, see everything in one place, know the customer support is great, and ultimately make it easy for our clients to checkout.
We also use Stripe through our Event Management Software, Tripleseat, as our payment processor. The integration with Tripleseat allows us to easily reference back to each event and makes reconciling easy.
Lastly, we use it through Shopify, as Shopify exclusively uses Stripe for its e-commerce platform.
Stripe solves several problems for us. We are able to be consistent, see everything in one place, know the customer support is great, and ultimately make it easy for our clients to checkout.
- Subscriptions through Stripe are easy to begin, enter, and then set and forget. It helps guarantee you get your monthly payments without constantly setting reminders to process manually.
- Invoicing directly from the website is surprisingly easy, comes with several options, and customers know Stripe and know it's safe.
- The number of integrations that Stripe has is endless. I can always count on Stripe being an option, so their integrations and API settings are incredible.
- The ability to be able to offer discounted rates at a smaller threshold would be nice.
April 04, 2022
Great Payment Processor for Small Business
I use Stripe as my payment method for my online coaching program and courses. I've also used it as one-time payment method during a product promotion and launch. Stripe has allowed me to get paid securely and quickly with minimal transaction fees.
- Easy account set up
- Quick payment processing
- Secure payment method
- The error messages are unclear
- Customer service
- Reconciliation with accounting software
March 25, 2022
Easiest to Use Payment Processor
I use Stripe as my main payment processor for my business and on my website. It's very easy to use, easy to read reports, and easy to implement on my site. It acts as both the merchant services and payment gateway without the extra fees.
- Payment processing
- Reports
- Website interface
- None
March 25, 2022
Useful Product
Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue streams. During closing, we export reports from Stripe to reconcile to the GL. We configured the cash receipts to post to our GL directly, which is convenient and automated.
- It processes payments well.
- It is easy to set up.
- It has a flat fee.
- Reporting is confusing.
- Reconciling issues to Chargify could be better.
- The user interface is lacking.
March 23, 2022
Easy integration and behind-the-scenes functionality
Stripe is integrated as the payment method for Planning Center Online Giving, our non-profit giving solution. Our interaction with Stripe is streamlined through the PCO Giving interface, but we have also connected directly with Stripe to follow up on various fees or processes. Since COVID, all of our online giving has increased significantly, so Stripe has become an invaluable partner in giving folks a secure way to give donations through our website.
- Payment Processing
- Security
- Flexibility
- Customization
- API access
- Customer service accessibility options
We use Stripe to process credit card payments from our customers. We've integrated Stripe with Salesforce to have customers provide their credit card information in order to maintain PCI compliance. If a customer needs to update their credit card details, they don't even need to contact us; they can simply login to Salesforce, make the changes, and we can process their next monthly payment seamlessly.
- The user interface is very straightforward and easy to navigate
- Credit card refunds are fairly painless to process
- The customer support team is typically responsive and helpful
- Upgrading some functionalities from manual to automatic can be time consuming
- Can be difficult to recover forgotten passwords
- Implementing Stripe with our new ERP has taken longer than anticipated
March 23, 2022
Stripe - A good payment handling tool with many features
We're currently implementing it into our own systems, currently it's mostly in development systems. It will be used to process payments for our future webshop and will be offered to our other customers which get custom invoices if they want to pay with Credit Card or other payments available on Stripe.
- Design
- Development Library for many languages
- Well documented
- Sometimes it may be hard to find something specific in the Dashboard
March 23, 2022
The best way to process online payments!
We work with several national companies who's Franchisees order from us online and we use Stripe to process the credit card payments. Selling our products online, we wanted to work with a reliable company that had a strong history of successful online transactions. We did our research and of all the companies that offer credit card processing, Stripe was the clear winner for us. It automates our selling process, making it easy to do business online.
- Processes cards quickly and efficiently with lots of metadata for backup
- Offers detailed reporting for both Accounting and Marketing
- Has great communication about how much and when payments to our account occur
- Payouts could happen faster
- Invoicing information could be more precise
March 23, 2022
The most versatile card processing platform
Stripe is used as the payment gateway for all ecommerce purchases on our website via a WooCommerce integration. This provides our website visitors with the ability to pay for their order on our website with no redirects and no popups regardless of whether they are on a desktop or mobile device.
- Integrated payment system
- Easy to use reporting
- Remembers previous visitors for fast future checkouts
- More flexible payout options
- Integration with banking systems
March 23, 2022
Great payment processor for Woocommerce integration!
I have used it in two ways. The first way I used it was to use it as my payment processor for an ecommerce site I built for personal use to sell my own product. I also needed a payment processor for a customer who I was building an ecommerce site for. It needed to integrate well with woocommerce, and that is one thing they do extremely well.
- Integrates with Woocommerce
- Communicates with woocommerce for refunds and taxes and other things
- Allows you to see where payments may be getting hung up in the processing.
- I had an issue with a few little things on stripe and felt the customer service was a little short with me didn't really want to find a solution.
March 23, 2022
Happy with Stripe!
I use Stripe to charge my clients for purchases that they make; some are one time purchases and others are recurring. I need a service that is convenient, reliable and easy to use. I also need a service that has low fees and is convenient for my customers to use.
- They are reliable. I can count on everything going smoothly with transactions.
- They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
- They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
- I have found some things can be confusing to understand or use on the customer portal screen
March 23, 2022
An affordable and easy to integrate payment gateway.
We use skype as its integration with our marketing automation platform and we use stripe to take our client's payments from subscriptions. Its a good and affordable tool with smooth transactions. Its smoothness is even commended by clients as well. THey are comfortable with the processes of stripe very well.
- Smooth Transanctions
- Ease of payment
- transaction security
- Integration portfolio
- Integration API'S
- Global card operations
March 23, 2022
Paypal? Who needs PayPal? Paypwho?
I started to use Stripe because I was fed up with how I was treated by PayPal customer service. It has been my only payment processor since then. It's easy to track recurring payments, handle refunds and even change payments on the way. They have competitive rates and the support team has always responded above my expectations.
- Makes easy cancellation and refunds.
- Low fees.
- Supportive customer service
- Wait period to deposit into bank.
- No automatic tax support.
- Better integration with billing softwares.
March 23, 2022
The complete payment library.
We used Stripe to allow people to pay for orders on an e-commerce platform. People would add products to the cart and then proceed to the checkout section where they can choose the payment method and proceed with the purchase. Stripe allowed us to flawlessly integrate the payment procedure into our e-commerce template and logic.
- Responsiveness.
- Easiness of use.
- Variety of allowed payment methods.
- Data validation.
- Difficult dispute handling.
March 23, 2022
Good but not the best.
We use it as a payment gateway for a number of our customer's websites, nice and easy to install with very few problems. Easy to use for our customers and they don't need any programming or coding knowledge to use it. It saves our customers having to set up payment gateways on their websites.
- Ease of installation.
- Ease of use.
- Customers don't need to set it up themselves.
- Stripe server issues.
- Speedier resolutions of server outages.
- Email notification of server status.
March 22, 2022
Can't go wrong with Stripe.
We use Stripe to accept debit/credit card payments on our e-commerce website. When we first started the company in 2016, I researched different payment solutions companies and Stripe was well-reviewed and had the lowest fees. There was some initial setup but since beginning to use it there has not been any intensive workload to maintain it. One thing we have been able to do that was useful is make use of smart payment options like Google Pay and Apple Pay. There were some initial hoops to jump through to set up but again, it works more or less autonomously after that.
- Card payments.
- Details on payment failures.
- Integration and development.
- Fees
- Documentation
- Prepackaged solutions.
- Disputes
- Security with notifications.
March 22, 2022
Online payment gateway for digital business.
Stripe helps me to allow for online sales, online memberships, and invoices to customers for various products and services within my business. It allows for easy transactions and does stores cards for easy access to recurring invoices for returning customers. Before, I was using different software for invoicing and PayPal for online payments but this software out them into one.
- Easy to use platform.
- Stores cards to easily use again for return charges.
- Notifies you of sales.
- Allows for multiple payment types- invoices, recurring, online sales.
- Delayed payouts.
- Fees are a little higher than some other platforms.
- If a recurring payment fails- they don’t notify me.
March 22, 2022
Stripe it!
Stripe can make all payment integrations easier and simplify the complexity of understanding how each payment provider works. Being able to standardize flows and integrate with other 'plug and play components, as well as automate several tasks that many startups are not able to perform or have the knowledge to do, is clearly a major advantage of such payment gateways.
- Standardize payment flows.
- Integrate with other components.
- Automate processes.
- Ability to troubleshoot issues.
- Notification detailed issues.
- Support to startups in a co-risk model.
March 22, 2022
A must have if you want your clients to pay you
We have been using Stripe as the payment method for several of our websites for 5 years now. Stripe is very easy to use, we can very easily embed it on our websites, and the support that we have received when needed has been really good. On top of that, we love it that their app works really well, and we are always informed of what is going on with the financial transactions on our websites with no delays. I recommend everyone to use Stripe.
- Customer Support
- Integration with websites
- Keep all aps informed in different devices and platforms
- The % that they keep per transaction could be lower
- They make you wait for a month to get your money
August 19, 2021
Locked out of account no recourse
Score 1 out of 10
Vetted Review
Verified User
[Used as] our main payment processor.
- Process payments
- Locked out of account without any recourse, no followup communication, no sensitivity to the issues they are causing.